Patient Support Services (PSP)
Counseling:
We provide attentive follow-up after diagnosis to ensure patients fully understand their condition. Our counseling aims to increase awareness and foster acceptance, helping patients and their families navigate the challenges of their diagnosis with clarity and confidence.
Continuous Education:
Our educational support equips patients and caregivers with the knowledge they need to administer medications correctly and understand the importance of compliance. We also address challenges that arise during the treatment journey, offering solutions to ensure a smooth and informed experience.
Tracking & Adherence:
We establish follow-up schedules tailored to each patient to ensure every step of the refill process is completed. This proactive approach helps maintain excellent adherence to treatment plans, reducing the risk of patient drop-off and improving overall outcomes.
Our Patient Access Programs (PAP)
Our Patient Access Programs (PAP) are designed to ensure that patients can easily access the treatments and resources they need. We offer:
- Streamlined Access: Simplify the process of obtaining medications and treatments, minimizing delays and barriers.
- Financial Assistance: Provide support for managing costs through financial aid, insurance navigation, and discount programs.
- Eligibility & Enrollment: Assist with understanding and meeting eligibility requirements, and facilitate smooth onboarding into necessary programs.
- Resource Coordination: Collaborate with healthcare providers to ensure patients receive comprehensive care and necessary resources throughout their treatment journey.
- Ongoing Support: Offer continuous assistance to help patients navigate the healthcare system and access additional support services as required.
Our PAP aims to enhance patient access to essential care, improve treatment adherence, and support overall health outcomes.